FAq
Where is Wonderspaces Austin? Our address is 1205 Sheldon Cove, Suite 2-A, Austin, TX 78753.
What are your operating hours?
Monday: 1PM-8PM
Tuesday: 1PM-8PM
Wednesday: 12PM-10PM
Thursday: 12PM-10PM
Friday: 10AM - 11PM
Saturday: 10AM - 11PM
Sunday: 10AM - 10PM
You can see real-time availability and book your visit here.
Holiday hours may vary.
**The last entry window is 75 minutes before we close and all tickets must be purchased online in advance.
How long does it take to experience Wonderspaces?
Visitors are welcome to stay as long as they please during operating hours. The average time spent experiencing the full show is 75 minutes.
What time do I need to arrive for my timed ticket?
Please arrive within your 15 minute entry time window. If you miss your timeslot, your ticket is no longer valid. Please make sure your ticket is used for the date and time purchased.
Can I change my ticket time or get a refund?
All ticket sales are final, non-transferable, and non-refundable. Ticket(s) may be rebooked only until their entrance time for a later date and time at the location of the original ticket(s) only.
Can I buy someone else’s ticket?
Only tickets purchased directly from Wonderspaces will be valid for entry. At least one member of each group must have an ID matching the name on the tickets.
Why can I only buy one ticket?
If only one ticket is available, that means there is only one ticket remaining for that time slot. If you are looking to purchase more than one ticket, please select an alternate time.
When will future tickets be released?
Tickets will be released on a rolling basis one month at a time. Please sign up for our email list in order to receive information on future ticket releases.
Can I leave Wonderspaces and come back in later?
There is no re-entry into the show.
Are pets allowed?
Pets are not allowed.
Can I bring a camera and take pictures?
Yes. Non-commercial picture-taking is welcome. We do not allow flash photography, tripods, or video equipment.
Can I hold a photoshoot at the show?
Photo and video shoots outside of regular hours are available for an additional rate on a case by case basis, please email hello-atx@wonderspaces.com to inquire.
What should I bring to the show?
Bring your ticket and photo ID.
Do you accept cash?
Wonderspaces is cashless! We currently only accept credit and debit cards.
Can I bring a stroller?
Yes, we allow strollers inside the show. Please note a few installations may require visitors to leave strollers outside the installation while experiencing the artwork.
Is there an age requirement to attend Wonderspaces?
Wonderspaces is appropriate for everyone and all ages are encouraged to attend. Children under 16 require adult supervision and children under 3 can attend for free.
Is Wonderspaces ADA accessible?
Wonderspaces Austin is ADA accessible.
Can I return or exchange Wonderspaces merchandise?
All sales are final - we do not accept any exchanges or returns.
Can I wear a costume to Wonderspaces?
Costumes are welcome, however costumes including handheld props or masks that obscure a visitor’s face are not permitted inside the exhibition.
How can I become part of the Wonderspaces team?
Please check out our employment page to see current openings.
Are there group rates? Do you do corporate events?
For large groups or private events, please visit our groups and events page.